Welcome to the realm of PCTech! I have been collecting useful tips and troubleshooting procedures over the years for problems that will not be solved over the phone by your ISP or PC manufacturer. The articles that I'll publish under this domain will branch off in many diferent directions, so i'll try to keep the tree of links simple to the point where you'll be able to find whatever you are looking for. If you have na issue that is not in the content of available solutions, you can allwais post a request on this page and i will try to provide you with a working solution of the problem as soon as possible.

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Here is how to set up your e-mail address,  how to change how often OLE sends and receives messages and how to enable the viewing of pictures in Outlook Express 5.0 and 6.0:

How to set up an e-mail account in Outlook Express 

How to change how often Outlook Express sends and receives messages

How to Enable Viewing of Pictures and Attachments in OLE

     In general none of the ISP providers are obligated to help you with this - if you can open a web page, that is as far as their tech support will go. Your PC manufacturer will NOT help you with this issue. And your last resort - Microsoft, will charge you for live tech support approximately $35/h... So, to avoid hours of arguing with tech support reps, here is what you have to do to fix this type of problem:

    DELETE THE TEMPORARY INTERNET FILES To delete the temporary Internet files, follow these steps:

    CONFIGURE SECURITY, CONTENT, AND ADVANCED SETTINGS IN INTERNET EXPLORER To configure security, content, and advanced settings in Internet Explorer, follow these steps:

To delete the Cookies in IE 6.0:

• click on "Tools" and select "Internet Options"

• Click on "Delete Cookies":

• Click "OK":

• After the hourglas is gone, click on "Delete Files":

• Click "OK" without checking the box next to "Delete all offline content":

• After the hourglass is gone, click on "Delete Files" again :

• Put a check mark next to "Delete all offline content" and click "OK":

• After the hour glass is gone from your screen, click "OK" on the "Internet Options" window, close IE and reboot your computer.

Before you are able to do this you will have to obtain the following information:

•  Your e-mail address
•  Your user name
•  Your password
•  The incoming server name
•  The outgoing server name

After you get the above information here is what do you have to do:

• Open Outlook Express
• Click on "tools" and click on "Accounts"

• Click on the "Mail" tab

• Click on the "Add" button and click on "Mail"

• In the "Display name" box type whatever you want people to see when they recieve an e-mail from you and click "Next".

• In the "E-mail address" box type your complete e-mail address and click "Next".

• Enter the incoming and outgoing mail server names and enter them in the text boxes. Click "Next".

• Enter your password in the text box next to "Password" and make sure that there is a check mark next to "Remember password". Click "Next".

• Click "Finish".

• Click "Close".

After you click "Close", you should be able to click on "Send/Recieve" button on the tool bar of OLE and get the messages that are stored on the incoming mail server.

Please, let me know if you have any questions :)

Here is how to do this, explained in simple words:
 
    1. Click on the “Start” button on your desktop.

    2. Click on the “Run” option in the “Start” menu.

    3. In the text box next to “Open” type “cmd” (for Win XP or Win 2000 Pro), or “command” (for Win 95, Win 98, Win ME, Win NT 4.0).

    4. Press “Enter” or click “OK”.

    5. The “command prompt” window will open on the screen.

    6. In this window type “telnet ‘YourIncomingServer’* 110”.

    7. Press “Enter”

    8. You should get “+OK InterMail POP3 server ready.” or a similar message.

    9. You will have to type word “user”, press the space bar on the keyboard one time and type your “user name”**

    10. Press “Enter”

    11. You should get “+OK please send PASS command”.

    12. Now type the word “pass”, press the space bar on the keyboard one time and type your “password”***

    13. You will get “+OK ‘user name’ is welcome here”. Now you are logged on to your POP3 server through telnet.
    Now you should be able to type "list" in the same window. This will display the number of the messages in your mailbox and their individual size.
 
      * - ‘YourIncomingServer’ - the name of your incoming mail server will be provided to you by your Internet Service Provider. For example - if you are a customer of Cox Communications your incoming mail sever could be ' pop.west.cox.net '; if you are a customer of Earthlink, you mail server could be ' pop.earthlink.net'. To obtain the correct name of your incoming mail server, please call your ISP's technical support line.
 
.......  to be continued

To make sure that your Internet Explorer is not trying to use dial up connection:

1. open up IE
2. click on "Tools" button in the tool bar in the upper left-hand side of Internet Explorer
3. select "Options" from the menu that opens up
4. click on the "Connections" tab of the "Internet Options" window
5. put a "dot" in the radio button next to "Never dial a connection"
6. click "Apply"
7. click "OK"
8. close Internet Explorer
9. restart your computer

Now try using your explorer again - this time it should use your existing LAN connection.

Some of the security settings in OLE have to be changed.

Here is how to do this:

• open OLE
• click on "Tools" button in the upper part of OLE
• select "Options" from the drop down menu
• go to the "Security" tab
• remove the check mark from "Do not allow attachments to be saved or opened that could potentially be a virus"
• click the "OK" button
• close OLE
• open OLE

Now you should be able to open pictures and attachments.

If you need me to post pics along with the instructions, please send me a message :)

Welcome to the part of my aidpage where I will try to help you to resolve whatever issues you might have sending and recieving e-mails with Outlook Express:

Problem solutions for Outlook Express

Set up an e-mail account

To change how often Outlook Express checks or sends messages you have to:

1. open OLE
2. click on the "Tools" button on the tool bar on top of Outlook Express
3. in the "General" tab of the "Options" window by default there is a check mark next to "Check for new messages every 30 minute(s)"
4. you can change the number "30" to whatever number you want - if you delete "30" and type "5" in the box, your Outlook Express will send and check for new messages every 5 minutes.

Please, let me know if you need me to post pictures or if you have any questions.

Hi everyone,

My name is Daniel, I am a local student in Orlando, Fl. I recently moved with a roommate closer to college. I work with a local company providing Tech support for MP3 players and memory cards. I also attend Valencia CC, mayoring in Digital Media Video Production.

I have been paying for college out of pocket since i don't qualify for any federal aid :-( and my parents really can't help me anymore. So, now I work everyday just to get by, while managing my bills on my own like any other adult and thats ok.

I founded Black Cherry Enterprise a digital media company striving to make local digital video projects for business and individual right here in central Fl. The company is still in it's infancy looking to grow to a nationwide business within 2- 4 years. Right now we have with 4 partners, a tresurer and me (CEO).

Right now, I have some credit card debts of around $7,000.00 and looking to pay them off with in two years. I would really like to get it down to less than $4,200.00 by the end of the year. Donations are always welcome. (PayPal)

As time pass by I reallize how furtunate I am to be here but sometimes the limit amount of cash flow limits my output like right now. It would be very helpful to get this debt taken care of before it becomes an even greater weight.

Thanks for visitng my page.

Sincerely,
Daniel M.

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Feel free to participate in this public group space.

Two easy ways to do this:

1. Add a comment or a question here - on this page... or on any other page in this space.
   
2. Or, if you want to start a separate thread - make a new page.

Either way is good - the important thing is your participation. On Aidpage, people support each other by speaking out and by paying attention to each other - as simple as that.

Feel free to participate in this public group space.

Two easy ways to do this:

1. Add a comment or a question here - on this page... or on any other page in this space.
   
2. Or, if you want to start a separate thread - make a new page.

Either way is good - the important thing is your participation. On Aidpage, people support each other by speaking out and by paying attention to each other - as simple as that.

Feel free to participate in this public group space.

Two easy ways to do this:

1. Add a comment or a question here - on this page... or on any other page in this space.
   
2. Or, if you want to start a separate thread - make a new page.

Either way is good - the important thing is your participation. On Aidpage, people support each other by speaking out and by paying attention to each other - as simple as that.

Feel free to participate in this public group space.

Two easy ways to do this:

1. Add a comment or a question here - on this page... or on any other page in this space.
   
2. Or, if you want to start a separate thread - make a new page.

Either way is good - the important thing is your participation. On Aidpage, people support each other by speaking out and by paying attention to each other - as simple as that.

Feel free to participate in this public group space.

Two easy ways to do this:

1. Add a comment or a question here - on this page... or on any other page in this space.
   
2. Or, if you want to start a separate thread - make a new page.

Either way is good - the important thing is your participation. On Aidpage, people support each other by speaking out and by paying attention to each other - as simple as that.

Feel free to participate in this public group space.

Two easy ways to do this:

1. Add a comment or a question here - on this page... or on any other page in this space.
   
2. Or, if you want to start a separate thread - make a new page.

Either way is good - the important thing is your participation. On Aidpage, people support each other by speaking out and by paying attention to each other - as simple as that.

Feel free to participate in this public group space.

Two easy ways to do this:

1. Add a comment or a question here - on this page... or on any other page in this space.
   
2. Or, if you want to start a separate thread - make a new page.

Either way is good - the important thing is your participation. On Aidpage, people support each other by speaking out and by paying attention to each other - as simple as that.

Feel free to participate in this public group space.

Two easy ways to do this:

1. Add a comment or a question here - on this page... or on any other page in this space.
   
2. Or, if you want to start a separate thread - make a new page.

Either way is good - the important thing is your participation. On Aidpage, people support each other by speaking out and by paying attention to each other - as simple as that.

Feel free to participate in this public group space.

Two easy ways to do this:

1. Add a comment or a question here - on this page... or on any other page in this space.
   
2. Or, if you want to start a separate thread - make a new page.

Either way is good - the important thing is your participation. On Aidpage, people support each other by speaking out and by paying attention to each other - as simple as that.